How to Choose the Right VoIP Provider

When selecting a VoIP provider, prioritize uptime SLAs, redundant PoPs, and compliance (STIR/SHAKEN, GDPR). Evaluate codec support for HD voice and ensure QoS controls on your network. Ask for clear porting timelines and international coverage maps.

Test call quality across regions and validate e911 support where applicable. Negotiate committed rates for predictable spend.